Don't click . . . Call!

Austin Bank has long been a bank focused on relationships.  Whether it is with customers or with our coworkers, fostering positive connections is not just a great business practice, it is essential to success. This month, we are proud to recognize an individual who embodies this value. We are happy to introduce you to Scott Springer, Universal Banker in our e at The Woodlands, and honor his selection as July Star of the Month.

We recognize that many banks offer the same services,...

There are as many different management styles as there are managers, but there is one quality that sets truly great managers apart from the rest – they discover what is unique about each person and then capitalize on it.  Great managers know and value the unique abilities of their team members and learn how best to utilize them.  This month’s Star was chosen for her ability to discern the needs of her team members and customers, and the maturity and grace modeled in every...

The dictionary defines passion as an intense desire or enthusiasm for something. Passionate employees genuinely care about their work and their employer. The nominations for this month’s Star all highlighted her love for her job and the positive impact she has had on those around her. Please join us in congratulating Nancy Hernandez, Teller Operations Supervisor, on her selection as our May Star of the Month.

Nancy came to work for the bank as a teller in 2020. Working in the downtown...

A strong work ethic is more than just a line on your resume.  It’s the foundation on which employees can build professional growth, teams work most effectively, and organizations become more productive places where employees want to work.  This month’s Star was nominated for the many traits that elevate her work ethic to one admired and appreciated by her coworkers.  We are happy to introduce Natascha Greer, Loan Assistant in our Montgomery office, as our April 2025...

Email account compromise (EAC) is a form of fraud perpetrated on consumers and businesses in an attempt to get you to send fund transfers, ACH transfers and/or check payments.  Email account compromise perpetrated on business customers is known as Business Email Compromise or BEC.

The fraudsters find their targets primarily through social media, publicly available company email accounts, or social engineering.  After the email addresses are harvested, a series of phishing...

Are you unsatisfied with your current star rating on Google, Bing, or other platform? If so, make sure you don’t fall for online review scams.

Some scammers claim they can replace negative reviews of your product or service, add positive reviews, or boost your scores on ratings sites.  However, posting fake reviews is illegal.  Federal Trade Commission guidelines say endorsements — including reviews — must reflect the honest opinions and experiences of the...

Fraudsters love to pose as entities of authority as a fear tactic to get personal or business information and money. Some common entities that scammers try to pretend to be include:

Businesses, just as consumers, also need to take extra care in their responsibility in protecting their and their customer’s information.  Fraudsters have specific tactics to try to scam business clients.

There are many ways a business can see fraudulent activity, but one of the faster growing methods is via online banking. Corporate Account Takeover (CATO) is a form of corporate identity theft where cyber thieves gain control of a business’ bank account by stealing...

ATM and Debit Card fraud is becoming increasingly widespread with the high tech methods employed by criminals. Common methods used by criminals to steal your card information are phishing scams or unsolicited emails, breach of a retailer computer system, and card skimmers at ATMs or gas pumps.

Criminals may even call pretending to be your financial institution’s fraud department and tell you there is an unauthorized charge on your card. They will then ask for your card number,...

Identity Theft

What is it?

It is the act of using someone's personal information illegally and without their knowledge to obtain bank accounts, credit cards, loans, make purchases or file false tax returns. The victim usually does not know this has occurred until they receive a past due or delinquent notice for items that have been purchased in their name or they attempt to file their tax return.

How do they get my information?

These are just a few of...