Posted On: October 20, 2025 by Austin Bank in: General
To our valued customers:
We want to inform you about an important change affecting coin transactions at Austin Bank.
The U.S. Department of the Treasury has announced the end of penny production, and the Federal Reserve has stopped fulfilling penny orders at several of their locations, including the two locations in Texas. As a result, our ability to provide pennies for coin orders and transactions is limited and will diminish over time.
Here are a few key points to note:
- Deposits: Pennies will continue to be accepted for deposits.
- Withdrawals: We will supply pennies for withdrawals and change requests while our current inventory remains available. Limits may apply. We appreciate your understanding if we are unable to fulfill large or specific requests for pennies.
- Cash transactions: Some transactions may be rounded to the nearest nickel, with any remaining cents deposited to your account. For example: if you cash a check for $20.18 you will receive cash back of $20.15 and a deposit receipt for $.03.
- Coin recirculation: We encourage customers to bring in any spare pennies from home to help maintain local coin availability for others in the community.
- Retail adjustments: As the circulation of pennies declines, some businesses may begin rounding cash totals to the nearest five cents or accepting exact change only. This adjustment is becoming common nationwide.
- Electronic payments. Transactions made by debit card, credit card, or digital wallet will continue to process to the exact cent with no changes.
We understand this transition may cause some inconvenience and sincerely appreciate your patience and cooperation. Our goal remains to serve our customers with the highest level of service.
If you have any questions, please contact our Customer Care team at 800.644.9275 or visit your local Austin Bank location.
Mary Kelley | Jan 6th 2026 @ 2:41 PM
Thank you for this information. It's very helpful and very fair!
Anita Guess | Jan 28th 2026 @ 10:59 PM
Thank you for being a good bank.
Byron Spampinato | Apr 21st 2026 @ 6:01 PM
Hello, I would love to buy a roll of the new 2026 cents, nickels, dimes, quarters, and half dollars. Is this possible? Thank You
Austin Bank | Apr 22nd 2026 @ 8:46 AM
Mr. Spampinato - We are unable to order specific production dates for coin or currency. I would encourage you to contact your nearest bank location to check and see what they have available. They may be able to let you know if they get 2026 coins on hand.