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Customer Stories

Hear From Our Satisfied Customers

We are dedicated to serving our customers, but you do not have to take our word for it. Below, you can find stories from some of our customers to see how we can put that dedication to work for you. If you would like to become an Austin Bank customer, please contact us to learn how you can get that process started.

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Our Customer Stories

“The staff at the Noonday office will do whatever they can to help you. They are always friendly and professional.” - Greg, Noonday

“I can always count on cheerful and courteous help when I walk into the Austin Bank Pine Tree location to conduct business. Everyone there is always available to meet my needs. From everyday banking to securing a loan they are constantly working out the details with excellent customer service.” - Kent, Longview Pine Tree

“More than 60 years ago my husband began his business with help from this Bank. We have been customers ever since. They are a friendly, hometown bank that has provided helpful and trustworthy service throughout the years.” - Myra, Rusk

“Great people! Friendly, helpful, efficient and make you feel welcome. I love that I bank at Austin Bank in Whitehouse.” - Debbye, Whitehouse

“Austin Bank has provided capital to help grow my business for the past three years. The personal attention I have received from my lending officer has been exceptional.” - Gerry, Longview Oak Forest

“All of the employees at the Van office are model people and professionals. They are always there to assist with personalized service that goes above and beyond time and again. The Bank is large enough to handle all my business needs, yet small enough to offer that personal touch. The entire crew makes my business at the Bank easy and professional.” - David, Van

“Austin Bank has a pleasant staff and great customer service.” - C. Howard, Whitehouse