SCHEDULED SYSTEM MAINTENANCE - SATURDAY, 8/23

We will be performing scheduled system maintenance on Saturday, August 23, between 1 pm and 4 pm. During this time, you may be unable to access online banking, the mobile app, or telephone banking. Debit card purchases over $500 may also be affected.

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Archive - August 2025

Be Aware of Fraud Attempts against those who had PPP Loans

Posted On: August 21, 2025 by Austin Bank in: fraud, Fraud Alert

We have been made aware of scam attempts being perpetrated against businesses that obtained Paycheck Protection Program (PPP) loans during the COVID epidemic.  Five years ago, these loans helped to cover critical expenses like payroll, rent, and utilities.  At that time, banks warned Federal officials that publicly releasing the lists of PPP recipients (which included bank names, borrower details, and loan amounts) could be a treasure trove of data for criminals.

Now, that...

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Adrian Aguirre - August 2025 Star of the Month

August 2025 - Star of the Month - Adrian Aguirre

Posted On: August 12, 2025 by Austin Bank in: Star of the Month

"Fully engaged and motivated employees are more likely to go above and beyond to provide exceptional service, which translates into better customer outcomes,” states a recent blog post authored by Louis Carter from Best Practice Institute.  A more succinct description of this month’s Star could not be found.  Over and over in the notes collected regarding this employee, these were the attributes described.  We are happy to introduce you to Adrian Aguirre, Assistant Telephone...

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Don't click . . . Call!

Posted On: August 1, 2025 by Austin Bank in:

What does it mean if I receive a link in a text message, email, or instant message from someone that I may or may not know?

Phishing is a type of cyberattack that uses fraudulent emails, text messages, phone calls, or website to trick people into sharing sensitive data, downloading malware, or otherwise exposing themselves to cybercrime. Some examples include:  toll bill scams; package tracking scams; law enforcement scams; prize winning scams; verify your purchase scams; confirm...
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