Columbus Day Closure - Monday, October 12

All Austin Bank locations will be closed on Monday, October 12th in observance of Columbus Day. Offices will return to normal business hours on Tuesday, October 13th.

Skip to Content

fraud

Do you have what it takes to be a Scam Slayer?

Posted On: October 2, 2026 by Austin Bank in: fraud

Do you have what it takes to be a Scam Slayer?


Nearly 3 in 4 Americans have experienced a scam or fraud attempt*. Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank, a loved one, the government or law enforcement. In fact, Americans lost an estimated $68 billion to scams last year**.

At Austin Bank, we’re committed to helping you spot — and slay scams. We’ve joined the American...

Read More

Don't Click those links in text messages

Posted On: August 5, 2026 by Austin Bank in: fraud, Fraud Alert

What does it mean when I receive a link in a text message, email, or instant message from someone that I may or may not know?

Phishing is a type of cyberattack that uses fraudulent emails, text messages, phone calls or websites to trick people into sharing sensitive data, downloading malware or otherwise exposing themselves to cybercrime.

Some examples: Toll Bill Scams, Tracking Package Scam, Law Enforcement Scams, “You’ve Won a Prize Scam”, Verify Your Purchase...

Read More

Traveling this Summer? Be aware of travel scams.

Posted On: July 2, 2026 by Austin Bank in: fraud, General

Are you traveling this summer?  Let us know the dates and location(s) you will be traveling to so we may enhance debit card monitoring and ensure your debit card will work while you are there.  You may update this information in your mobile app by clicking on Cards and then Manage Travel Plans.  Or, you can give us a call at 800.644.9275 and speak to a customer service representative.

This is also a good time to verify your contact information to assist...

Read More

Fraud Update - Most Recent Fraud Attempts 3-26

Posted On: March 26, 2026 by Austin Bank in: fraud, Fraud Alert


We have become aware of fraud attempts against some of our customers in which fraudsters are impersonating officers of the bank, going so far as to spoof bank phone numbers in an attempt to appear legitimate.

In these attempts, customers have been asked for online banking credentials, or sent a link to online banking which is actually a fraud site designed to collect your credentials. Fraudsters may even go so far as to attempt to collect answers for security questions or security...

Read More

Flowers aren't the only things growing in Spring - be aware of growing scams!

Posted On: March 2, 2026 by Austin Bank in: fraud

How Scammers Operate on Social Media 

Fraudsters use various tactics to lure unsuspecting users into their schemes, including: 

Fake Profiles: Scammers create bogus accounts, sometimes impersonating real people, to build trust.  Malicious Links: They send messages containing harmful links that install malware or steal data.  Emotional Manipulation: Playing on fear, love, or urgency, they convince victims to act without thinking.  Bogus...
Read More

Beware of Income Tax Scams

Posted On: February 4, 2026 by Austin Bank in: fraud

What is an income tax scam?    

An income tax scam is a fraudulent scheme where criminals impersonate tax authorities like the IRS or trick individuals into providing sensitive personal information such as their social security number, full legal name, bank details, credit card numbers, or history of their financial transactions. These scams are often timed in order to come across as very realistic and usually occur during tax season.

How IRS Refund Check Scams Work

Scammers...

Read More

Start the year off right with a check of your finances

Posted On: January 2, 2026 by Austin Bank in: fraud

Starting the year off right with a check of your finances and fraud prevention is a crucial step in financial management.

Verifying that the bank has your correct contact information is critical in maintaining communication.  To update any of the following, please contact our Customer Care Center at 800.644.9275 or visit your local office.

Personal contact information: email address, phone number and mailing address Beneficiary plans Account ownership

Utilize...

Read More

Tips for Holiday Shopping to Protect Yourself Against Fraud

Posted On: December 1, 2025 by Austin Bank in: fraud

Watch out for these holiday attacks:

GIFT CARD PEEK SCAM

Scammers will take gift cards off the rack, scratch off the silver coating that protects the PIN code, record the code, then carefully apply a new coating in a way that leaves buyers none the wiser.

The perpetrator waits a day or two for the card to be purchased and activated, and the card number and PIN are ready for the scammer to use. The disappointed gift card recipient is left with a dud.

Solution: Carefully...

Read More

Is AI masquerading as you?

Posted On: October 1, 2025 by Austin Bank in: fraud

What is AI?

Artificial Intelligence “AI” is the development of computer systems able to perform tasks that would normally require human intelligence, such as visual perception, speech, and translation.

Fraudsters are now using AI to target individuals and give the illusion they are speaking to someone they may know. Fraudsters can now manipulate voice cloning, phishing schemes, and deep fake scams.

What is Voice Cloning?

Voice cloning is taking...

Read More

Protecting Gen Z from Fraud

Posted On: September 1, 2025 by Austin Bank in: fraud

As a new generation is entering into the workforce or continuing their education, stay up to date on ways to keep your financial and personal information safe and secure as well as avoiding common scams targeting the Gen Z generation. 

How to keep your financial and personal information safe and secure:

Be wary of ads on social media.  Some scammers take out social media ads with deals that seem too good to be true (they are). Everyone, not just young adults,...
Read More
Aa Aa Aa

External Content Disclaimer