Posted On: July 8, 2025 by Austin Bank in: Star of the Month
Austin Bank has long been a bank focused on relationships. Whether it is with customers or with our coworkers, fostering positive connections is not just a great business practice, it is essential to success. This month, we are proud to recognize an individual who embodies this value. We are happy to introduce you to Scott Springer, Universal Banker in our e at The Woodlands, and honor his selection as July Star of the Month.
We recognize that many banks offer the same services, so customers need a reason to continue to choose us. In our Creekside Park location in The Woodlands, Scott is one of those reasons. In the seven years he has been a part of Austin Bank, Scott has consistently shown up ready to work and with a positive attitude. He has a strong work ethic, working daily to exceed organizational goals and expectations. And, he desires to see those around him succeed and flourish in their roles as well. Scott shows a genuine interest in the customers he assists, providing excellent customer service through daily tasks and helping them navigate the complications that sometimes arise.
Scott shares from his wealth of banking experience (11 years) by serving as a mentor to new Austin Bank employees. Following the recent Chasewood Bank acquisition, he was partnered with an employee new to the bank, and really became a resource for the whole location. His mentee, Kenny Russell, Teller in the Champion Forest location in Spring, shares, “Scott has been an absolute blessing to me and my whole location. Anytime I have a question or concern, he is right there with a positive and reassuring attitude to assist me or anyone who’s in need.” He went on to share that even when busy with his own duties, Scott takes the time to patiently walk him through tasks in a manner that makes things easy to comprehend. The entire office knows they can count on Scott to be willing to help whatever question may arise.
Scott; his wife, Lydia; and their dog, Gronk, currently reside in Conroe. Growing up in the area, he graduated from Caney Creek High School and later moved to Tyler seeking job opportunities. After some time spent with other local banks, Scott came to Austin Bank as a teller operations supervisor at the Tyler Med Center location in 2018. He transferred to the customer service representative role in 2020, and moved to The Woodlands in 2021 to help open the bank’s new location there. He is a huge Houston Astros fan, and enjoys spending time with family, travelling, as well as cooking and trying new foods.
“Exceptional service starts with genuine care and Scott delivers both every single day. His unwavering commitment to customers not only solves problems, but also builds lasting relationships. Scott consistently goes above and beyond, turning challenges into opportunities and teamwork into success. His dedication sets a gold standard for us all.”
Alexandria Rogers, Vice President/Assistant Retail Market Manager, Creekside Park
“Scott’s hard work and positive attitude has significantly contributed to the success of our Creekside Park location. He brings joy to everyone he meets.”
Tasha Childress, Senior Vice President/Director of Retail Operations, Cleveland
“Scott is one of our outstanding universal bankers. He exemplifies integrity in every aspect of his work and personal life. Scott goes above and beyond to support both our team and our customers, who regularly express their appreciation for his service and professionalism. Scott’s positivity, reliability, and dedication make him an invaluable member to the Creekside team.”
Daniel Wolfson, Senior Vice President/Market President, Creekside Park
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