Star of the Month - September 2023 - Jazmin Fino

Henry David Thoreau advised many years ago, “Do not hire a man who does your work for money, but him who does it for the love of it.” An employee who is committed to your organization and its values is significant. Their commitment manifests itself in a strong work ethic, high productivity level and a proactive approach to their duties. Our September Star exhibits these qualities and adds great value to our Austin Bank team, as she daily provides evidence of her passion for helping others. We are honored to introduce you to Jazmin Fino, Customer Service Representative at the bank’s Tyler Med Center office.

Though not a member of the team for long, Jazmin has made her presence felt by both coworkers and customers in our Med Center location. Bringing with her several years in the service industry, she joined the team in July 2022 as a teller before quickly moving to her current role that September. Over the last year, Jazmin has assumed many new responsibilities, and serves as the right-hand man for her Retail Office Manager. Being in a position to handle all customer service requests is a perfect fit for Jazmin and her desire to truly help others. She takes ownership of requests made of her while maintaining a positive attitude and patient demeanor.

Now a resident of Chandler, Jazmin grew up in the Tyler area where she graduated from Chapel Hill High School and attended Tyler Junior College. She and her husband, Osiel, have four children. Continuing in her desire to help others, Jazmin assists her husband on the weekends catering events. She enjoys shopping, traveling, spending time with family, reading and writing when time allows.

“Jazmin has a true passion for helping others. Her dedication and loyalty to Austin Bank and the Tyler Med Center location is unmatched. She handles each new task with grace, patience, and humility. Jazmin provides a little something special to Tyler Med Center and we are most grateful to have her.”

Loren Brooks, Retail Office Manager, Tyler Med Center

“Jazmin continuously strives to do a great job each day she is at work, consistently taking on any new task asked of her. She steps up to fill in for others and takes on extra duties with no complaints, a smile always on her face.”

Margaret Mullinnix, Senior Vice President/Retail Market Manager, Tyler Downtown

“I have had the pleasure of spending time with Jazmin when working at Med Center. She is superb with her customers, taking time to really listen to them and do her part in assisting them to her fullest potential. We are fortunate to have her as part of the
Austin Bank family, and I am thankful to now call her a friend.”

Cindy Cook, Vice President/Assistant Retail Market Manager, Bullard