This month’s Star manages one of the busier offices in the company, while making it look easy. She is a proud advocate of the Bank not only in the office, but throughout the community, exhibiting the Austin Bank core values in all she does – honesty, integrity and service. Please join us in congratulating Margaret Mullinnix, Retail Office Manager at Tyler Med Center, on her selection as the June Star of the Month. [More]

Austin Bank is committed to helping prevent fraud and to protecting its customers in the event of things such as debit card fraud, identity theft, and mail scams. Your money is safe and measures are constantly analyzed to ensure we provide cutting edge protection to our customers. [More]

Every year, millions of seniors fall victim to financial fraud. Studies show elder financial abuse costs seniors approximately $2.9 billion each year. In recognition of World Elder Abuse Awareness Day on June 15, Austin Bank is urging older customers and their trusted caregivers to safeguard all personal information and stay alert to the common signs of financial abuse. [More]

Our South Tyler location has partnered with Champions for Children to conduct a children's book drive. They are collecting new or gently used books through June 2 to benefit local child care facilities - primarily ages infant through 5 years. Books for older children can also be donated to benefit after school and summer programs. The collection box is located in the bank lobby at 5515 Old Bullard Road in Tyler. [More]

Our Star of the Month for May personifies the list of Austin Bank Star characteristics – positive attitude, pride in their job, teamwork, and dedication – adding to them charm and a passion for life. His personality and character bolster every interaction, whether with a coworker or customer, providing an enjoyable encounter for all involved. Please join us in congratulating J Martinez, Mail Courier in Jacksonville, on his recognition. [More]

This month’s Star is an employee who has been a member of the Austin Bank family since 2007. In that time, she has shown initiative and the drive to tackle new skills and consistently refine her abilities. These qualities along with her positive attitude, loyalty to employees under her supervision and a dedication to hard work have earned her honors as our April Star of the Month. Congratulations, Katie Branton, Operations Officer/In-House Mortgage Department Supervisor! [More]

Those who work with this month’s Star are quick to note her eagerness to help and contagious smile. Her dedication to meeting customer needs earned her top honors for new accounts opened in 2016. We are honored to recognize Jentrie Tarrant, Customer Service Representative, Jacksonville, as our Star of the Month for March 2017. [More]

Aristotle stated, “We are what we do repeatedly. Excellence then, is not an act, but a habit.” It is her habits of diligent work, proficient customer service and dedication to her team that has earned Sherry Chambers, Teller in Frankston, this month’s Star of the Month honors for her excellent service to Austin Bank and its customers. [More]

With experience as a Teller and Teller Operations Supervisor, this month’s Star has made the move behind the scenes in the Operations department and quickly made her mark. Please join in congratulating Colleen Eakin, Deposit Operations Administrative Assistant as our January Star of the Month. [More]

This month’s Star is a long-time member of the Austin Bank family. Joining the Bank in 1989 with the acquisition of Troup Bank and Trust, she remains committed to her job and coworkers. It is an honor to recognize Sandra Burton, Executive Administrative Officer in Jacksonville, as our December Star of the Month. [More]