Star of the Month - October 2015 - Cory Wishert

by Austin Bank 15. October 2015 11:19
This month’s Star is someone many of you may have spoken with over the course of the last few years. As a Computer Support Specialist working on the Help Desk, he is often a reassuring voice and problem solver when team members encounter technology issues. For his commitment to serving his fellow employees and optimistic attitude, we are proud to congratulate Cory Wishert on his selection as the October Star of the Month. [More]

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Employee Awards | Employees | Star of the Month

8 Tips to Protect Your Identity

by Austin Bank 5. October 2015 12:32
Identity theft continues to be one of the fastest growing crimes in the United States. In 2014, there were 12.7 million victims of identity fraud in the U.S., according to Javelin Strategy and Research. Austin Bank recommends following these tips to keep your information – and your money – safe. [More]

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Data Security | General | Online Banking | Personal Finance

Financial Idea of the Month - Direct Deposit

by Austin Bank 17. September 2015 15:54
Making a trip to your financial institution to deposit your payroll or government check is time consuming and potentially dangerous. Having your automatically deposited puts your money to work faster and safer. [More]

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Direct Deposit | Personal Finance

September 2015 - Star of the Month -- Casey Nix

by Austin Bank 10. September 2015 09:11
This month’s Star joined the Austin Bank team with the acquisition of City National Bank in 2008. She is a tremendous asset to the Bank and her team members in Kilgore possessing more than 14 years of banking experience with new accounts, loan file maintenance and audits on several banking systems including vault audits, key box audits and safe deposit box audits. It is our pleasure to announce Casey Nix, Customer Service Representative, as our September Star of the Month. [More]

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Employee Awards | Star of the Month

August 2015 - Star of the Month - Shawn Eyre

by Austin Bank 13. August 2015 08:28
Reading through the list of characteristics for an Austin Bank Star, this month’s recipient can place a check mark beside each. High standards of ethics and morals, a positive attitude, pride in a job well done, teamwork and community involvement have earned him the nomination by his peers. For these reasons, we proudly announce Shawn Eyre, Vice President/Commercial Lender, as our August Star of the Month. [More]

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Employee Awards | Employees | Star of the Month

Simplifying Steps

by Austin Bank 12. August 2015 15:38
Handling your financial affairs doesn't have to be as complicated as it may seem. Taking a few common sense and practical steps can make your financial life less stressful. [More]

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Personal Finance

Review Your Insurance Deductibles

by Austin Bank 31. July 2015 15:27
Be sure to have the insurance you need, but don't pay for insurance you don't really want. This article includes a simple worksheet to help you evaluate how you may save money with different levels of insurance deductibles. [More]

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Insurance Deductibles

July 2015 - Star of the Month - Angela Guillen

by Austin Bank 14. July 2015 16:50
“Thank you so much for your prompt and courteous response. Kudos to you,” shares a satisfied customer. She continues, “As a new Austin Bank customer . . . I’m impressed with every interaction I’ve had thus far. I think I made the right choice in who I should bank with.” Eliciting this kind of praise from a customer is a prime example of the level of customer service expected from Bank employees on a daily basis, and a wonderful testament to the enthusiasm and commitment of this month’s Star. Her phenomenal work ethic and dedication to excellence in all she does are just a few of the attributes earning her the Star nomination. We are excited to share that Angela Guillen, Telephone Customer Service Representative in Longview Greggton, is our July Star of the Month. [More]

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Employee Awards | Employees | Star of the Month

June 2015 - Star of the Month - April Laughlin

by Austin Bank 10. June 2015 09:41
The June Star caught the attention of her peers and earned her nomination by displaying dedication to the customers and employees of the Gladewater office. Deriving satisfaction from the value of her work, not the volume of praise received, she works hard, making a significant contribution to day-to-day procedures. For this reason, we are proud to announce April Laughlin, Customer Service Representative, as our June Star of the Month. [More]

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Employee Awards | Employees | Star of the Month

May 2015 - Star of the Month - Ramon Merkley

by Austin Bank 13. May 2015 15:33
The Service Standards of Austin Bank push the upper bounds of customer service expectations, and exceptional service is the expected, not the extraordinary. So, how do you surpass the expected exceptional service and impress your coworkers and customers alike? It involves surprising, and often delighting, customers and team members . . . causing them to return not only because you provide a good product, but because the value you bring to them goes far beyond. [More]

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Employee Awards | Employees | Star of the Month

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