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AB Card Alerts

Your card, on your terms.

Austin Bank Card Alerts allows you to turn your debit card "on" or "off" anytime. When they are "off" . . . no one can use your cards. Turn them "on" when you are ready to use them.

  • Helps safeguard your cards from fraud
  • Define areas where your card can be used
  • Limit purchases by the type of merchant
  • Set limits on the dollar amount of transactions

Instantly change your settings via your mobile phone, giving you complete control over your debit card.

Ready to get started?

Log in to your Austin Mobile app. Then select the "My Cards" quick link. You will be walked through installing the Austin Bank Card Alerts app - accessible through your mobile banking app. If you have previously used the CardValet® app, you will use your same log in credentials in Austin Bank Card Alerts.  If you have not previously used CardValet®, you will need to register as a new user. Once logged in, you may add your debit card(s) and set up all of your alerts and usage preferences.

Please note:

  • Austin Bank Card Alerts is for Consumer customers only.
  • Businesses may still use the standalone CardValet® app. (Available for download from the Google Play or Apple App Store.)
  • Austin Bank Card Alerts does not override Austin Bank's other fraud protection measures, but is an addition to them.

Key Features

Turn Your Card “On” Or “Off”

Turn your debit card "on" or "off" anytime. When they are "off", no one can use your cards. Turn them "on" when you are ready to use them.

Location Controls

Define geographic areas where your card can be used, safeguarding your card from fraud. You have complete control over your debit card.

Instant Alert

Instant alerts notify you of any suspicious activity with your debit card. Alert preferences include location, merchant type, transaction type, and purchase amounts.

Card Alert Videos