Our new real-time account alerts are coming May 16!
New secure alerts from Austin Bank let you know the moment something important happens in your account by instantly sending a message via text*, email, push notification to your smartphone or to your Online Banking message center.
With secure alerts you’ll always know exactly what’s happening with your money, and you can watch for suspicious activity. It’s a free service for our customers.
** NOTICE ** - Current alerts will not transfer to the new system and will not be active after May 15. After Secure Alerts launch, please select the new alerts you wish to receive.
Choose from dozens of Secure Alerts.
Monitor your account activity such as:
|A check clears that exceeds the amount you set|
|A deposit is made into your account|
|A loan payment is deducted from your account|
Delivered the way you want.
Messages are sent instantly using any of the delivery channels you choose:
One of the easiest ways to receive Secure Alerts is through text messages on your smartphone* or wearable devices.
Receive email messages about your account activity.
Online Banking Message Center
View your Secure Alerts every time you log on to Online Banking.
*Message and data rates may apply.
With Secure Alerts you'll always know exactly what's happening with your money, and can watch for suspicious activity. We invite you to set up your Secure Alerts today.
You can set up alerts from Online Banking, or you can choose to receive push notification alerts which are set up from our mobile banking app.
Absolutely. We recommend that all customers set up Secure Alerts to monitor account activity. When you activate Secure Alerts you'll know exactly what's happening with your money and you can watch for suspicious activity in real time.
No, this is a free service. However, note that text message and data fees may be charged by your service provider to receive text alerts.
Simple. After May 15 just log in to Online Banking and select Alerts in the top right corner. You can choose the alerts you wish to receive from the Alert Options tab.
Yes. When setting up alerts, in the Contact Options tab there is a link to add additional email addresses and text numbers.
When setting up alerts from the Contact Options tab, just click 'send activation code'. Type the code you receive into the activation box.
Yes. Each alert you choose has a 'do not disturb' option. Any alerts generated during that time period will be held until that period ends.
Yes. Log in to Online Banking and go to the Sent Alerts screen. It displays a list of your alerts with the details. You can mark as read or delete past alerts from here. You can also view past alerts from our mobile banking app.
From the Alert screen, click the Overview tab to view all of your alerts. Click to Edit or Delete any existing alert.
Secure Alerts will soon offer the ability to take action directly from the alert.
Yes. To set up push notifications through our mobile banking app, just log in to the app, select More from the main menu, then Alerts. Turn on Push Notifications. Once turned on, you can set up account alerts, security alerts and view your recent history of alerts sent.
Our mobile banking app supports mobile devices using operating system versions of Android 4.1 or Apple iOS 8 or newer.