In today's fast-paced world a little convenience goes a long way. So does our debit card . . . it may be small, but it is a big time saver. Eliminating the hassles of check writing, the debit card is accepted by thousands of merchants nationwide and also doubles as your ATM card.
With your checking account, you have the option of three debit cards - each with the same great service you've grown to expect from Austin Bank.
Compare the benefits below and select the card that is right for you.
|Benefit||Basic Debit Card||My Rewards™
|More Points for Everyday Purchases||Base amount only||3 times the reward points||5 times the reward points|
|Cash Back when Shopping Online*||Avg. of 2.5% cash back||1.5 times the Cash Back||2 times the Cash Back|
|Bonus Points for Online Purchases*||Avg. of 25 points per $100||1.5 times the Bonus Points||2 times the Bonus Points|
|Medical Evacuation and Travel Assistance Services||25% of cost covered||100% of cost|
|Emergency Roadside Assistance||1 event annually||3 events annually|
|Cell Phone Protection||2 claims annually|
|Local Discounts and Coupons||X||X|
|Hotel & Car Rental Discounts||X||X|
|VIP Customer Service||X||X|
|Expedited Card Replacement||X||X|
|Free My Rewards™ App||X||X|
Exclusive Rewards and Vacation Packages
|Monthly Cost per Card||$0||$9.95||$14.95|
*Cash back and points earned amounts vary by retailer. Fees applicable.
Please visit www.austinbankrewards.com/CardTerms for card program terms and conditions. Consumers must be at least 18 years of age, maintain a participating checking account at Austin Bank, and be current in the payment of all Program fees assessed to participate in any My Rewards™ Card program.
If your new Austin Bank debit card is not received in a reasonable time frame (typically 5-7 days from date of order), please contact your local Austin Bank office or call our Customer Care Center toll-free at 1-800-644-9275. Instructions are provided with your card on how to activate and select your PIN (Personal Identification Number).
To activate a new card, set or reset a PIN, call 1-800-992-3808.
We now offer Fraud Text Alerts. Texts will come from #37268. To learn more about text alerts, click here.
** You may receive calls from this number - 877-253-8964 - if fraud is suspected on your card.
Calls will be coming from the Austin Bank Fraud Department. **
FREE* with your Austin Bank checking account!
(*Basic card is free; Gold & Platinum cards have monthly fees.)
Options For You
Lost, Stolen or Card Fraud Issues
Austin Bank Customer Service
Call to advise us if you plan on using your card outside your normal geographic shopping area such as when planning to travel out of State, out of the U.S., etc. Also use this number during business hours to report lost or stolen cards or for assistance on a blocked card.
Use this number only during non-business hours to report lost or stolen cards.
Helpful Hint: It is a good habit to check your account balance daily using the online banking feature.