Debit Card

In today's fast-paced world a little convenience goes a long way. So does our debit card . . . it may be small, but it is a big time saver. Eliminating the hassles of check writing, the debit card is accepted by thousands of merchants nationwide and also doubles as your ATM card.

With your checking account, you have the option of three debit cards - each with the same great service you've grown to expect from Austin Bank.

Compare the benefits below and select the card that is right for you.

Benefit Basic Debit Card My Rewards™
Gold Card
My Rewards™
Platinum Card
Earn Points for Everyday Purchases Base amount only 3 times the reward points 5 times the reward points
Cash Back when Shopping Online* Avg. of 2.5% cash back 1.5 times the Cash Back 2 times the Cash Back
Bonus Points for Online Purchases* Avg. of 25 points per $100 1.5 times the Bonus Points 2 times the Bonus Points
Medical Evacuation and Repatriation Benefits   25% of cost covered 100% of cost
Emergency Roadside Assistance   1 event annually 3 events annually
(Up to $100 per event)
VIP Customer Service   X X
Expedited Card Replacement   X X
Local Discounts and Coupons   X X
Prescription Savings   X X
Extended Service Protection   X X
Free My Rewards™ App   X X
Price Protection     X

Exclusive Rewards, Vacation Packages,Events, Etc.

    X
Monthly Cost per Card $0 $9.95 $14.95


*Cash back and points earned amounts vary by retailer. Fees applicable.

Please visit www.austinbankrewards.com/CardTerms for card program terms and conditions. Consumers must be at least 18 years of age, maintain a participating checking account at Austin Bank, and be current in the payment of all Program fees assessed to participate in any My Rewards™ Card program.  


If your new Austin Bank debit card is not received in a reasonable time frame (typically 5-7 days from date of order), please contact your local Austin Bank office or call our Customer Care Center toll-free at 1-800-644-9275. Instructions are provided with your card on how to activate and select your PIN (Personal Identification Number).

 

To activate a new card, set or reset a PIN, call 1-800-992-3808.

 

Fraud Prevention

We now offer Fraud Text Alerts.  Texts will come from #37268To learn more about text alerts, click here.

** You may receive calls from this number - 877-253-8964 - if fraud is suspected on your card.
Calls will be coming from the Austin Bank Fraud Department. **

Click here to learn more about how to prevent fraud.

3 versions of Austin Bank debit card

FREE with your Austin Bank checking account!


Options For You

Automatic Billing Updater

CardValet®

Overdraft Protection


Lost, Stolen or Card Fraud Issues

Austin Bank Customer Service

Monday-Friday 7am - 7 pm. Customer Service 800-644-9275

Call to advise us if you plan on using your card outside your normal geographic shopping area such as when planning to travel out of State, out of the U.S., etc. Also use this number during business hours to report lost or stolen cards or for assistance on a blocked card.

 

Report lost or stolen cards - Non-business hours 800-472-3272

Use this number only during non-business hours to report lost or stolen cards.

 

Helpful Hint: It is a good habit to check your account balance daily using the online banking feature.