November 2015 - Star of the Month - Teressa Karns

by Austin Bank 10. November 2015 16:07

A busy mother of two energetic boys, this month’s Star has plenty of experience keeping things under control.  Joining the Bank in 2011 as a Teller Operations Supervisor before moving to work as a Loan Assistant in 2012, she has the knowledge and understanding to tackle problems head on.  Please join us in congratulating Teressa Karns, Retail Office Manager in Nacogdoches, on her selection as our November Star of the Month.

Teressa is described as “a great team player.”  Always one of the busiest employees in the office, she remains quick to assist others.  After promotion to the Retail Office Manager position in 2014, her positive attitude and high level of ethics now set an example for her team to follow.  A favorite of customers, they know when Teressa is assisting them their requests will be handled promptly and seen through to completion.  Regional President, Francis Spruiell, adds “Teressa is such a busy body . . . in a good way.  She always gets the task at hand complete with a smile on her face.”

Teressa and her husband, Marty, live in Douglass with their sons, Garrett and Colton.  An active bunch, they spend time on the family farm and assist with the boys sporting activities, especially baseball.  In addition, Teressa loves to work out and competes in mud runs.  Very active in her community, Teressa is a founding member of the Ladies’ Lions Club of Nacogdoches, volunteers with the Chamber of Commerce, supports the local United Way and organizes community outreach opportunities for the Bank.  She is a graduate of Spring Hill High School and Stephen F. Austin State University.

“Teressa takes such great care with our clients.  She doesn’t do anything slowly!  Our customers have confidence in her abilities and some will insist on waiting for Teressa even when she’s busy.”

Francis Spruiell, SVP/Regional President, Piney Woods Region

“Teressa is a shining example of an Austin Bank Star.  She is so dedicated to the staff and customers of the Nacogdoches office.  Never backing down from a challenge, Teressa has done a wonderful job as Retail Office Manager.  I am fortunate to have her on the Piney Woods team!”

Pat Davis, SVP/Retail Market Manager, Piney Woods Region

“Teressa has been a blessing to the Nacogdoches retail operations.  Her willingness and desire to excel in everything she undertakes is amazing to watch.  We are very fortunate to have Teressa as part of our Austin Bank team.”

 

Linda Douglas, SEVP/Chief Retail Officer, Jacksonville

 

Tags:

Employee Awards | Employees | Star of the Month

Comments (1) -

Les Littleton
Les Littleton
11/12/2015 8:35:42 AM #

Everything stated about Teresa is true.  Austin Bank is truly fortunate to have such a wonderful person.

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