May 2018 - Star of the Month - Donna McKissick

by Austin Bank 10. May 2018 13:46

A quote from former First Lady Barbara Bush is a fitting reminder of the core values of Austin Bank – “Never lose sight of the fact that the most important yardstick of your success will be how you treat people – your family, friends, and coworkers, and even strangers you meet along the way.”  This month’s Star was selected for her consistent well treatment of those around her – coworkers, teammates, and, yes, even strangers.  Please congratulate Donna McKissick, Universal Banker in Lufkin, on her selection as our May Star of the Month.

A member of the Austin Bank team for less than a year, Donna has already solidified her role in the Bank’s Lufkin office.  Coming in with six years of previous banking experience, she has quickly demonstrated high morals, maturity and an excellent work ethic.  Donna confidently approaches all who enter the Bank, ready and willing to help with any request.   Her actions are reflective of her ability to use her ‘people’ skills in conjunction with the training she received as a Universal Banker for a positive outcome.    “Donna is very hardworking and dedicated to providing exceptional customer service to each person who comes through the door.  Her smile and compassion is contagious.  It is truly a pleasure to work side-by-side with her each day,” commented Melanie Shirley, Retail Office Manager, Lufkin.

Donna and her husband, Larry, live on the outskirts of Lufkin near Pollok.  Originally from Shepard, TX, she spent over 20 years in Georgia where she raised her children.  Moving back to East Texas approximately six years ago, Donna and Larry have spent the last few years building their perfect home in the woods.  Donna loves sewing, cooking, watching silly movies and most of all, spending time with her three children and three grandchildren.  She devotes much of her personal time helping out in the community where needed, assisting with community events and teaching Junior Achievement.  Always the first to be on board with helping others, Donna does it all with a smile on her face.


“Donna has taken a leadership role from the day she began with our Lufkin team.  She is proud to be a part of the Austin Bank family and we could not ask for a better team-member.”

Francis Spruiell, SVP/Regional President, Nacogdoches


“Donna has been a true asset to Austin Bank since joining our team in Lufkin.  She consistently puts the customer first in her day-to-day work and I am so proud of the way Donna represents Austin Bank.”

Pat Davis, SVP/Retail Market Manager, Garrison


“You cannot be around Donna and not realize what a kind person she is.  She is witty, funny and takes away the doldrums of the daily grind.  Kindness is her core value and she treats all with dignity and thoughtfulness.”

Terry Fauble, SVP/Location President, Lufkin



Employee Awards | Employees | Star of the Month

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