March 2019 - Star of the Month - Melany Perez

by Austin Bank 13. March 2019 20:38

One quality held by our Austin Bank Stars is that of a commitment to teamwork.  While all employees are expected to be team players, those chosen as Stars tend to perform above and beyond the minimum expectations.  This month’s Star is honored for her excellent communication skills, listening abilities, reliability and respectfulness as she works seamlessly with those in her location as well as those outside of it.  Congratulations to Melany Perez, Loan Assistant, on her selection as our March 2019 Star of the Month.

Melany joined the Austin Bank team in 2013 as a Teller in the Tyler Med Center location.  In 2014 she moved to her current role as a Loan Assistant in the Tyler Cumberland Park office.  In this time, she has earned a reputation as friendly, knowledgeable, approachable and professional.  She serves as a trainer for new loan assistants and mentor to new employees, often having two at a time.  Patient and willing to answer the same questions again and again, Melany never lets her own duties fall to the wayside while she helps others.  Her dedication to success was exhibited recently during a time of transition within the office.  She was hands on in trying to help her coworkers however possible, even calling to request guidance on duties outside her normal scope of work.  And, she goes out of her way to help employees from other locations when customers need assistance in Tyler instead of their normal banking office.  “Melany is an amazing trainer, mentor, coworker and loyal friend.  She motives me, and everyone around her, to be a more professional and dedicated employee that provides the exceptional service Austin Bank thrives on,” shares Amanda Gill, Loan Assistant, Tyler Cumberland Park.

A graduate of Whitehouse High School, Melany has worked while continuing her education and now holds an Associates in Accounting from Tyler Junior College and a Bachelors in Business Management from the University of Texas at Tyler.  Fiercely loyal to her family, her friends and her church, seldom a weekend goes by that she does not have a family gathering to attend or a friend to see.  An active member of St. Peter Claver Catholic Church, her volunteer work with the organization is extremely important.   For fun, Melany enjoys playing volleyball and participates in several leagues through the Glass Recreation Center in addition to playing sand volleyball with her family.

“There are so many good things I want everyone to know about Melany.  Not to sound cliché, but Melany is the epitome of ‘calm within a storm’.  She keeps her cool when things are in absolute chaos, never losing her temper nor her kindness.”

Gay Smith, SVP/Relationship Manager, Tyler Cumberland Park

“Melany is the model teammate and is a joy to work with.  She leads by example, embodying the ‘wow factor’ that separates Austin Bank from other banking institutions.  It is easy for one to see the dedication Melany has to serving Austin Bank’s customers.”

Blake Laird, VP/Relationship Manager, Tyler Cumberland Park

“Melany is a great asset for the Bank.  She takes great pride in her work and is completely dedicated to her customers.  Melany is always willing to take that extra step to provide outstanding customer service.”

Jeff King, SVP/Regional President, Tyler Cumberland Park



Employee Awards | Employees | Star of the Month

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