February 2015 - Star of the Month - Lisa Hubbard

by Austin Bank 11. February 2015 08:55

With more than 14 years of banking experience, this month’s Star is an essential part of operations in the Gilmer office.  Praised for her exceptional customer service skills and positive attitude, she is considered a prized team player.  Congratulations to our February Star of the Month – Lisa Hubbard, Teller Operations Supervisor.

Joining the Austin Bank family in 2006, Lisa brought with her more than 5 years of banking experience in Big Sandy and Gilmer.  Originally hired as a Customer Service Representative, she was promoted to Teller Operations Supervisor in 2007.  “Lisa has never shied away from any task presented and has always been a pleasure to work with in her role as Teller Operations Supervisor,” states Kelly Tunnell, Retail Market Manager, Grand Saline.  “In addition to her normal duties, she also opens new accounts and helps in all areas of customer service.”  Lisa is dedicated to her customers and strives to provide excellent attention to their needs.  “She is a leader on the front line, always exhibiting an optimistic attitude with customers as well as co-workers,” shares Suzanne Fuller, Retail Office Manager, Gilmer.

Family is very important to Lisa, and she enjoys spending time with her husband, B.J., and three year old daughter, Leilani.  They enjoy family cook-outs and travelling.  In the summer of 2014, she was able to visit her family in Hawaii for the first time.  Thoroughly enjoying the trip, a favorite experience was savoring the island’s cuisine.  Lisa and her husband are active with the local softball league and each fall she serves as Chairperson for Austin Bank’s participation in the Gilmer Chamber of Commerce Falltastic event.


“I have worked with Lisa for several years and know firsthand the integral part she plays in the day to day operations of the Gilmer location.  She takes responsibility seriously and helps the ROM with any task assigned.  Lisa goes above and beyond her job duties and is always pleasant and helpful to our customers.”

Kelly Tunnell, Retail Market Manager, Grand Saline


“Lisa is a prime example of a team player.  She is an asset to me and Austin Bank.”

Suzanne Fuller, Retail Office Manager, Gilmer


“Lisa is a great example of what it means to provide exceptional customer service.  When a customer is working with Lisa they know she will exceed their expectations.  That attitude is what helps separate Austin Bank from our competitors.”

Thomas Smith, Relationship Manager, Gilmer



Employee Awards | Employees | Star of the Month

Comments (5) -

Karen Collins
Karen Collins
2/12/2015 11:32:07 AM #

Congratulation Lisa!

Lisa has always gone out of her way to help me out on numerous occasion thru out the years of our banking with Austin Bank  .. She is a real asset to me.  Thank you Lisa..


2/13/2015 4:34:32 PM #



Kathleen Lampp
Kathleen Lampp
2/16/2015 7:34:08 AM #

Congratulations Lisa!!  
I know we don't cross each other's paths often but you always have a smile for your clients and your sincerity shines!!
I'll never regret starting my account, then my Son's accounts at Austin Bank and YOU are one of the reasons why!
Kathy Lampp  (Sara's Mom, lol )
5 Star!!!


nancy hooks
nancy hooks
2/21/2015 10:54:32 PM #

Congratulations on being the Star of the Month. You are so deserving. I would just like to say thank you for your professionalism and efficiency along with your kindness and the smile you always have on your face. Everyone has their own calling and you have found yours.


Carl Stephens
Carl Stephens
2/22/2015 7:59:23 PM #

Lisa is very professional and has a smile every time I go into the branch. She takes care of my needs quickly.
Congratulations 😊


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