April 2015 - Star of the Month - VarSherrie McMiller

by Austin Bank 15. April 2015 16:09

Excellent customer service skills coupled with a bright smile have garnered this month’s Star a customer following willing to travel a few extra miles to receive the level of care she provides.  A shining example of the Austin Bank Service Non-Negotiables, VarSherrie McMiller, Teller Operations Supervisor at Tyler Med Center, proudly sets the bar for her fellow employees.   We are happy to recognize her as our April Star of the Month.

VarSherrie’s banking career began with Austin Bank in 2004 when she started as a part time Teller at the Tyler South location.  Her eagerness to learn new things and grow professionally resulted in opportunities to advance into a full time Teller position, then to Customer Service Representative and Loan Assistant before she assumed her current role as Teller Operations Supervisor.  Working in many of the offices in the Tyler market during her tenure, she has earned the respect not only of customers, but also her coworkers.  “The best way to describe VarSherrie is by saying she is a compassionate professional.  While working with VarSherrie at Tyler West Loop she showed to be a customer favorite and true team player.  She has worked in several areas of the Bank and that makes her a valuable asset to any office in which she works,” shared Gabriel Mendoza, Commercial Lender, Tyler Downtown.  Other employees echo that sentiment, adding that VarSherrie’s willingness to help and her friendly demeanor reinforce the feeling of family at Austin Bank and make them feel “at home” here.  With experience in multiple areas of the Bank’s operations, VarSherrie is able to assist with many tasks and does so frequently.

VarSherrie and her husband, Torrey, live in Tyler with their two sons – Caleb, 13, and Cadarius, 6.  She is a graduate of John Tyler High School, Tyler Junior College and the University of Texas at Tyler where she received a degree in Marketing.  When not spending time with her family, VarSherrie is a volunteer for PATH and Junior Achievement, helping teach financial education.


“I feel very fortunate to have VarSherrie as our Teller Operations Supervisor in the Med Center office.  Her ‘can do’ attitude and willingness to help co-workers and customers are of great value to me.  It is difficult to express just how much I care for, respect and admire her.”

Margaret Mullinnix, Retail Office Manager, Tyler Med Center

“VarSherrie always has such a happy, contagious smile.  She is always willing to help when and where needed.”

Maria Davenport, Retail Market Manager, Smith County

“VarSherrie lights up a room with her infectious smile.  She has a following of loyal customers in Tyler that will visit whichever location she is assigned.  Varsherrie’s genuine disposition and positive attitude make her a great asset to Austin Bank.”

Toni Davis, Retail Office Manager, Tyler West Loop





Employee Awards | Employees | Star of the Month

Comments (5) -

Leah Martin
Leah Martin
4/22/2015 9:40:38 AM #

She is definitely an asset to Austin Bank.  I consider her extremely professional, courteous, and efficient.  I thoroughly enjoy visiting her station knowing I will be very pleased with the service she provides.  Congratulation to Austin Bank for having this valuable employee.  She is a gem!!


Lexlie Johnson
Lexlie Johnson
4/24/2015 1:07:29 PM #

Congratulations to VarSherrie.....

You are a wonderful person..your smile is contagious!.

I have known this young lady from her early teens to becoming a beautiful lady, wife and mother. I am so proud of you.

When I walk into Austin Bank I look for you; just to see that warm smile and friendly attitude that you have, You make myself and others customers feel that warm customer service that you offer and give to us every time.We appreciate you.
Thank you for your service to myself and thousand other customers. I miss you at my location but I will be stopping by at your new location just to see you............Congradulations to you again!!


Debra C. Robertson
Debra C. Robertson
4/28/2015 11:51:40 AM #

So proud for you. You are a great young lady. Can't wait to see what God has plan for you at the next level of  your career. Mr. Robertson (St. Louis Baptist Church) sure miss seeing you on the west loop. Once again, congratulations!


Johnny Dodson
Johnny Dodson
5/11/2015 8:04:40 AM #

Congratulations on your Star of The Month award for April VarSherrie. I knew you could do it!

We got to know and do business with VarSherrie when she was at the West Loop location. She would always have a beautiful welcoming smile for you. She is a joy to do business with and is very good at her job. I wish her much luck and many successes in her future endeavors in which I hope she stays with us.

Again congratulations VarSherrie, hope to see you get Star of Thee Year
Johnny Dodson & Gail Johnston


Ruby Hutchinson
Ruby Hutchinson
5/13/2015 9:35:00 AM #

VarSherrie sets a great example of quality customer service.  She is very compassionate about her job.  It was an honor working with her.  I'm glad to see she has been recognized for her contributions to this great organization.  Keep up the good work VarSherrie.  I'm so proud of you


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