This month’s Star is a recent addition to the Austin Bank family, but has quickly become an integral part of the team. Her effusive smile, eagerness to help and determined work ethic are much appreciated in the new Austin Bank Cleveland office. We are pleased to celebrate Alexandria (Alex) Rogers as our April Star of the Month.
Alex came to work for Austin Bank in March 2019 following experience as an office manager with Martin Powersports and then as a part-time Teller for Prosperity Bank, where she worked while attending college. Alex’s former supervisor, Tasha Childress, knew she wanted Alex on her team when she was hired to open the office in Cleveland. Now Alex works as a Universal Banker helping customers with all aspects of their financial needs. “Alex always has a smile and is willing to learn any and everything. She assists other employees and they look to her as a leader. She does not hesitate to take on any task,” shared Lisa McCoy, SVP/ eBanking Manager, after spending time with the Cleveland staff in training during the opening of the office.
Alex has quickly become a favorite of the Cleveland customers. “The service Alex provides has been so extraordinary that customers have taken the time to let me know how impressed they have been with her on several occasions,” said Lowell Little, EVP/Regional President, Cleveland. They know they can trust Alex to take care of their needs.
A resident of downtown Cleveland, Alex earned a Bachelor’s of Business Administration in Finance from Sam Houston State University. She enjoys reading, baking, biking and running in her spare time. We are told that Alex is an excellent baker and always makes sure the office has plenty of treats.
“Alex is smart, dependable, reliable and works very well with all customers of the Bank. She is a team player, always willing to help someone else when needed, and a valuable asset to Austin Bank.”
Mike Penry, VP/Relationship Manager, Cleveland
“Alex is an extraordinary employee, demonstrating the core values of Austin Bank daily. She is always striving to provide the exceptional service that distinguishes the Bank from the competition.”
Lowell Little, EVP/Regional President, Cleveland
“Alex never stops impressing us on her ability to get any task done. She is honest, reliable, positive and a hard worker. It is an absolute pleasure to work with her.”
Tasha Childress, SVP/Retail Market Manager, Cleveland