August 2015 - Star of the Month - Shawn Eyre

by Austin Bank 13. August 2015 08:28
Reading through the list of characteristics for an Austin Bank Star, this month’s recipient can place a check mark beside each. High standards of ethics and morals, a positive attitude, pride in a job well done, teamwork and community involvement have earned him the nomination by his peers. For these reasons, we proudly announce Shawn Eyre, Vice President/Commercial Lender, as our August Star of the Month. [More]

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Employee Awards | Employees | Star of the Month

Simplifying Steps

by Austin Bank 12. August 2015 15:38
Handling your financial affairs doesn't have to be as complicated as it may seem. Taking a few common sense and practical steps can make your financial life less stressful. [More]

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Personal Finance

Review Your Insurance Deductibles

by Austin Bank 31. July 2015 15:27
Be sure to have the insurance you need, but don't pay for insurance you don't really want. This article includes a simple worksheet to help you evaluate how you may save money with different levels of insurance deductibles. [More]

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Insurance Deductibles

July 2015 - Star of the Month - Angela Guillen

by Austin Bank 14. July 2015 16:50
“Thank you so much for your prompt and courteous response. Kudos to you,” shares a satisfied customer. She continues, “As a new Austin Bank customer . . . I’m impressed with every interaction I’ve had thus far. I think I made the right choice in who I should bank with.” Eliciting this kind of praise from a customer is a prime example of the level of customer service expected from Bank employees on a daily basis, and a wonderful testament to the enthusiasm and commitment of this month’s Star. Her phenomenal work ethic and dedication to excellence in all she does are just a few of the attributes earning her the Star nomination. We are excited to share that Angela Guillen, Telephone Customer Service Representative in Longview Greggton, is our July Star of the Month. [More]

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Employee Awards | Employees | Star of the Month

June 2015 - Star of the Month - April Laughlin

by Austin Bank 10. June 2015 09:41
The June Star caught the attention of her peers and earned her nomination by displaying dedication to the customers and employees of the Gladewater office. Deriving satisfaction from the value of her work, not the volume of praise received, she works hard, making a significant contribution to day-to-day procedures. For this reason, we are proud to announce April Laughlin, Customer Service Representative, as our June Star of the Month. [More]

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Employee Awards | Employees | Star of the Month

May 2015 - Star of the Month - Ramon Merkley

by Austin Bank 13. May 2015 15:33
The Service Standards of Austin Bank push the upper bounds of customer service expectations, and exceptional service is the expected, not the extraordinary. So, how do you surpass the expected exceptional service and impress your coworkers and customers alike? It involves surprising, and often delighting, customers and team members . . . causing them to return not only because you provide a good product, but because the value you bring to them goes far beyond. [More]

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Employee Awards | Employees | Star of the Month

April 2015 - Star of the Month - VarSherrie McMiller

by Austin Bank 15. April 2015 16:09
Excellent customer service skills coupled with a bright smile have garnered this month’s Star a customer following willing to travel a few extra miles to receive the level of care she provides. A shining example of the Austin Bank Service Non-Negotiables, VarSherrie McMiller, Teller Operations Supervisor at Tyler Med Center, proudly sets the bar for her fellow employees. We are happy to recognize her as our April Star of the Month. [More]

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Employee Awards | Employees | Star of the Month

March 2015 - Star of the Month - Jacqueline Valentine

by Austin Bank 10. March 2015 16:57
This month’s Star works in an area that often goes unnoticed. The mailing of statements each month to our customers is likely something that never crosses your mind – unless you are one involved in the process. Jacqueline Valentine, Bookkeeping Supervisor in Longview Greggton, oversees not only this large task, but also processes adjustments and researches information pertaining to the reconciliation of corresponding accounts. Her leadership and work ethic have garnered her spotlight as the March Star of the Month. [More]

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Employee Awards | Employees | Star of the Month

February 2015 - Star of the Month - Lisa Hubbard

by Austin Bank 11. February 2015 08:55
With more than 14 years of banking experience, this month’s Star is an essential part of operations in the Gilmer office. Praised for her exceptional customer service skills and positive attitude, she is considered a prized team player. Congratulations to our February Star of the Month – Lisa Hubbard, Teller Operations Supervisor. [More]

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Employee Awards | Employees | Star of the Month

January 2015 - Star of the Month - Chaela Whitley

by Austin Bank 14. January 2015 14:40
This month’s Star is a favorite amongst customers in the downtown Jacksonville office. Her smiling face and charming rapport are missed by “her customers” when she is out of the office, causing them to ask about her whereabouts. Chaela Whitley, Teller in Jacksonville Main, is the January 2015 Star of the Month. [More]

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Employee Awards | Employees | Star of the Month

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